Floating Support Worker

Summary Two Full-time, permanent Housing Floating Support workers to join our Floating Support team, HS Newport Newid, in Newport. You will predominantly work office hours although flexibility is required to meet the needs of our customers.

Overview About the role Please note that this role does not involve any aspect of care or personal care. This is a Floating Support Worker role based in Newport. You will provide housing-related support to individuals aged 18 and over who are either struggling to maintain their tenancy, are at risk of homelessness, or are currently experiencing homelessness.

Day To Day Duties

• Managing your own caseload and electronic diary
• Travelling to customers homes to deliver housing related support
• Supporting individuals to access housing options
• Providing resettlement support, including setting up tenancies, arranging utilities, and registering with health services
• Completing grant applications
• Completing referral forms
• Supporting individuals to maximise their income, ensure appropriate benefits are in place, and receive support with debt management, budgeting, and setting up sustainable repayment arrangements.
• Liaising with landlords
• Working closely with other agencies and professionals to ensure customers’ support needs are met
• Completing administrative tasks, including risk assessments, needs assessments, and support plans
• Monitoring customer outcomes in line with Housing Support Grant requirements

Skills And Experience Needed

• Relevant work experience and knowledge of issues relating to vulnerable people
• Passion and enthusiasm for supporting people to live as independently as possible
• Strong initiative and the ability to work independently as well as part of a team
• Ability to manage challenging and conflicting situations
• Understanding of homelessness processes and the ability to signpost and support those experiencing housing issues
• A full driving licence and access to a car

Full list of duties and can found on the Job description.

Values At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits FREDIE At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [email protected] or 0300 373 5262

How do you apply? If you have the skills and experience required, please follow the prompts to apply now. We are interviewing quickly & occasionally close a vacancy before the end date as we actively review our applications, so please don’t delay in applying.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.