Floor Captain

RUPA is a contemporary bistro and bakery opening in Uluwatu, offering a fluid, all-day dining experience. Operating as a bakery–café from 6am to 5pm, and transitioning into a bistro from 5pm until late, RUPA moves seamlessly from handcrafted pastries and relaxed breakfasts to evening plates, cult cocktails, and natural wines.

With a modern, globally influenced menu celebrating local ingredients, RUPA sits at the intersection of hospitality, design, and culture. We’re building a warm, neighbourly venue led by experienced hospitality professionals, where team members are supported to grow, develop, and help shape a progressive hospitality concept from the ground up.

FLOOR CAPTAIN

We’re looking for an experienced and confident Floor Captain to lead front-of-house service and ensure consistent service standards throughout daily operations.

The Role

Supervise and coordinate FOH staff during service

Ensure service procedures and standards are followed

Welcome guests and manage requests or complaints professionally

Assign tables and manage staff sections

Coordinate closely with kitchen and bar teams

Train, guide, and support service staff

Monitor cleanliness and presentation of dining areas

Assist with opening and closing duties

Ideal Candidate

Experience as a Floor Captain, Supervisor, or Senior Waiter

Strong leadership and communication skills

Confident, well-presented, and guest-focused

Comfortable working in a fast-paced environment