Floor Captain

Segno Bali is looking for a Floor Captain to help deliver attentive, personal service at our speakeasy cocktail bar in Canggu. In this role, you will guide the service team during shifts, look after guests, and work closely with the Floor Supervisor to keep service running smoothly.

Key Responsibilities

• Coordinate the service team during shifts and support daily floor operations
• Welcome guests and ensure they receive attentive service throughout their visit
• Take orders accurately and communicate guest preferences to the bar team
• Recommend drinks and food based on each guest’s preferences
• Support servers with table service, setup, and closing duties
• Monitor table flow and help the team respond promptly to guest requests
• Handle routine guest feedback and refer more complex matters to the Floor Supervisor
• Maintain standards of cleanliness, grooming, presentation, and service

Requirements

• Minimum 1 year of experience as a Captain or senior Server in a bar, lounge, or restaurant
• Confident in guiding a small team during service
• Friendly, attentive, and comfortable speaking with guests
• Good knowledge of beverage service; cocktail bar experience is a plus
• Fluent in English
• Able to work evening shifts and stay calm during busy service

Job Type: Full-time

Experience:

• Hospitality: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person, Segno Bali, Canggu

Application Question(s):

• Salary Expectation?

Experience:

• Captain / Senior Server: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person