Floor Manager

We are hiring experienced Floor Manager for a reputed restaurant group in Kuwait.

Key Responsibilities

• Oversee daily restaurant floor operations and ensure smooth service flow
• Supervise waiters, captains, hosts, and front-of-house staff
• Ensure high standards of guest service and customer satisfaction
• Handle guest complaints and resolve issues professionally
• Monitor staff grooming, discipline, attendance, and performance
• Coordinate with kitchen and bar teams for efficient service
• Ensure restaurant cleanliness, ambiance, and presentation standards
• Manage table reservations, seating arrangements, and guest handling
• Assist in staff training and team motivation
• Ensure compliance with hygiene, safety, and company SOPs
• Support restaurant management in achieving sales and service targets
• Prepare shift reports and operational updates when required

Benefits: 500 KD Based on Experience Accommodation & Transportation Provided

Job Location : Kuwait

Desired Candidate Profile

Job requirements

• Diploma/Degree in Hotel Management or Hospitality preferred
• Minimum 4 6 years of experience in restaurant or hospitality operations
• At least 2 years of experience in a supervisory/front-of-house management role
• Strong leadership and customer service skills
• Good communication and team management abilities
• Experience in fine dining or high-volume restaurant operations preferred
• Ability to work under pressure and handle busy service periods
• Gulf experience preferred