Floor Manager

Overview
We are seeking a dedicated and experienced Floor Manager at Solaire Rooftop to oversee daily operations in our fast-paced restaurant environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Floor Manager, you will be responsible for ensuring that all aspects of the restaurant run smoothly, from managing staff to maintaining high standards of food safety and quality.

Duties

• Supervise and coordinate daily restaurant operations, ensuring efficient service and adherence to quality standards.
• Train, mentor, and develop staff in food preparation, customer service, and operational procedures.
• Manage inventory control, including ordering supplies and monitoring stock levels to minimize waste.
• Handle cash management processes, including cash handling and reconciliation at the end of shifts.
• Utilize POS systems (Aloha POS, Micros POS) for order processing and sales tracking.
• Handle Private Events requests and answer all restaurant emails.
• Oversee shift management to ensure optimal staffing levels and effective team performance.
• Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
• Collaborate with the kitchen team to ensure timely food production and quality presentation.
• Assist in budgeting and financial planning to achieve operational goals.

Skills

• Proven experience in restaurant management or supervisory roles within the food industry.
• Strong background in food preparation, cooking techniques, and food handling practices.
• Excellent customer service skills with the ability to engage positively with guests.
• Knowledge of inventory control processes and experience with budgeting in a restaurant setting.
• Familiarity with fine dining, casual dining, quick service, or banquet operations is preferred.
• Leadership qualities that inspire teamwork and foster a positive work culture.
• Ability to train staff effectively in various areas including culinary skills and hospitality management.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
• Experience in kitchen management or culinary roles is advantageous. Join our team as a Floor Manager where you will play a crucial role in delivering an outstanding dining experience while leading a talented team!

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Benefits:

• Employee discount

Work Location: In person