Floor Manager

Job Title: Floor Manager

Industry: Hospital / Healthcare
Location: Jahangirpura, Surat
Experience: Fresher to 2 Years

Job Overview

We are looking for a Floor Manager to oversee day-to-day floor operations and ensure smooth coordination between patients, staff, and different departments. The ideal candidate should have good communication, coordination, and people-management skills.

Key Responsibilities

• Manage and monitor daily floor operations.
• Coordinate with doctors, therapists, nurses, reception, and other staff.
• Ensure patients receive a smooth and comfortable experience.
• Handle patient queries, concerns, and escalations professionally.
• Monitor staff attendance, discipline, and daily activities.
• Ensure proper coordination between departments.
• Maintain cleanliness, hygiene, and overall floor standards.
• Monitor appointments, patient flow, and waiting time.
• Prepare and maintain basic daily reports and operational records.
• Support the management in resolving operational issues.

Requirements

• Fresher to 2 years of experience in hospital, healthcare, hospitality, retail, wellness, or similar service-oriented industries.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Customer/patient service-oriented approach.