Floor Manager

We are looking for enthusiastic and friendly Wait Staff to join our team in Kuro. If you enjoy working with people, delivering excellent customer service, and being part of a supportive team, we’d love to hear from you.

Key Responsibilities:

• Welcome and seat guests in a warm and professional manner.
• Take food and drink orders accurately and efficiently.
• Provide menu recommendations and answer customer questions.
• Serve food and beverages to guests.
• Making rosters for floor staff and keeping track of hours worked.
• Ensure tables are clean, organised, and ready for service.
• Process payments and handle cash/card transactions.
• Handling reviews/complaints in a timely and considerate manner.
• Ordering stock such as drinks and alcohol.
• Process takeaway orders correctly and ensure smooth handover to customers/drivers
• Work well as a team with floor/kitchen staff to ensure smooth service.
• Maintain high standards of cleanliness and food safety.
• Making sure staff have adequate training and are doing their job effectively.
• Handle opening/closing tills accurately and sorting tip money.
• Deep cleaning at the end of the night including restrooms, hoovering, mopping, and reststocking the bar.

What We’re Looking For:

• Previous hospitality or customer service experience is essential.
• A previous manager or supervisor.
• Positive attitude and strong communication skills.
• Ability to work well under pressure in a busy environment.
• Reliable, punctual, and team-oriented.
• Interest in Asian cuisine and culture is a bonus.

What We Offer:

• Flexible working hours.
• Staff meals and employee discounts.
• Opportunities for training and career development.
• Friendly and supportive work environment.

If you’re passionate about great food and excellent customer service, we’d love to hear from you.

Pay: €15.25 per hour

Benefits:

• Employee discount
• Food allowance

Work Location: In person