Floor Manager

FLOOR MANAGER (PART-TIME)

Compensation: $23.00 per hour

Reports to: Theater & Operations Manager | Status: Part-Time, Hourly (Non-Exempt) | Location: On-Site — Manhasset, NY 11030

Position Summary

The Floor Manager supports the Theater & Operations Manager in the daily operation of the theater and serves as the manager on duty in their absence. This is a hands-on leadership role responsible for supervising shifts, upholding service and presentation standards, and ensuring the theater runs smoothly from open to close. The Floor Manager works the floor alongside the team — no role on this team is above any task.

Responsibilities

– Serve as manager on duty during assigned shifts, with full responsibility for operations, staff, and guest experience in the Theater & Operations Manager's absence

– Open and close the theater, including cash handling, register reconciliation, safe counts, and end-of-day reporting

– Supervise, direct, and support shift leads, concessions staff, ushers, and porters during assigned shifts

– Uphold service, cleanliness, and presentation standards throughout the venue, stepping in to clean, run concessions, and work the floor as needed

– Resolve guest concerns professionally and implement appropriate service recovery

– Assist with scheduling, training, onboarding, and coaching of hourly staff

– Monitor concession inventory and assist with ordering, receiving, and vendor coordination

– Ensure compliance with safety, security, health, and alcohol service policies during assigned shifts

– Support private rentals, school screenings, and community events, including setup and breakdown

– Perform basic projection operation as trained, in support of the projectionist and Theater & Operations Manager

– Perform additional responsibilities as directed

Requirements

– A minimum of two (2) years of supervisory or lead experience in cinema, hospitality, restaurant, or retail operations — required

– Experience with cash handling, register reconciliation, and POS systems

– Strong leadership and communication skills, with the ability to direct a team while working alongside it

– Sound judgment and professionalism under pressure, including guest conflict resolution

– Evening, weekend, and holiday availability required; open and close shifts as scheduled

– Must be 18 years of age or older; ability to stand for extended periods and lift up to 40 lbs, with or without reasonable accommodation

– First aid and CPR certification is a plus

Physical Demands

The physical demands below describe the activities involved in performing the essential functions of this position. Essential functions may be performed with or without reasonable accommodation. The Company provides reasonable accommodations as required by applicable law and will engage in an individualized interactive process with employees who need an accommodation.

– Stand and walk for extended periods while supervising shifts, assisting guests, and supporting theater operations

– Sit; use hands to handle materials or operate equipment; reach with hands and arms; bend, stoop, kneel, or crouch; and use stairs as assigned duties require

– Communicate with guests and coworkers and observe screens, equipment, transactions, and surrounding conditions, with reasonable accommodation where appropriate

– Occasionally lift or move items weighing up to 60 pounds, depending on assigned essential duties, using appropriate equipment or assistance when necessary

– Follow safe lifting and equipment procedures and request assistance whenever a task cannot be performed safely

Nothing in this description requires unsafe lifting or work contrary to a lawful accommodation. Accommodation requests may be directed to the employee’s direct supervisor or another Company manager.

Schedule

This is a part-time hourly position scheduled across daytime, evening, weekend, and holiday shifts based on the theater's programming schedule, including regular opening and closing responsibilities. Overtime is paid at time-and-a-half for all hours worked over 40 in a workweek. Scheduled hours vary from week to week based on the theater's programming and business needs.

Perks: Free movies, concession discounts, and a place on the founding team of a landmark venue. All employees accrue New York State paid sick leave; eligible employees are also covered by New York State Paid Family Leave and paid prenatal leave.

Any offer of employment is contingent on a post-offer background check. Criminal history is reviewed on an individual basis in accordance with New York Correction Law Article 23-A, and a criminal record does not automatically disqualify a candidate.

Assemble Cinemas is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, predisposing genetic characteristics, military or veteran status, marital or familial status, domestic violence victim status, citizenship or immigration status, or any other characteristic protected by federal, New York State, or local law.

If you need a reasonable accommodation to apply, interview, or perform the essential functions of this role, let us know at any point in the process and we will work with you. You can reach us at [email protected].

Pay: $23.00 per hour

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Work Location: In person