Crate and Barrel
Floor Operations Manager
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Wilmington, NC, USA
Work mode:
Onsite
Published on:
23 September 2026
What they need
Location: Newton, North Carolina
We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too.
The Distribution Center Floor Operations Manager is a key leader responsible for managing daily operations. You will inspire and lead your team to meet short-term and long-term goals, enabling the execution of key initiatives. This role is perfect for a leader who is passionate about managing both the tactical and strategic sides of business operations.
A day in the life as a Floor Operations Manager...
- Manages effective labor plans to ensure proper staffing levels according to budgets for overtime, full-time and temporary labor
- Ensures productivity measurement standards are met
- Identifies and resolves critical distribution issues for inbound and outbound processes
- Implements improvements for operational flows and reassigns staff as necessary
- Creates an environment that fosters open and positive team communication
- Facilitates team meetings
- Participates in the interviewing and hiring process for distribution center associates
- Responsible for ensuring staff are properly trained
- Supports all efforts and initiatives across the operation
- Performs safety observations in conjunction with job observations to coach and counsel associates on proper safety procedures
- Leads investigations for safety incidents and injuries by performing root cause analysis to remove future potential safety hazards
- Plays an active role in the participation of all safety programs and acts as a role model for all associates.
- Oversees and implements company and OSHA guidelines and programs to contribute to a safe working environment for all associates
- Serves a backup for other floor managers as necessary
- Participates in ongoing training regarding technology upgrades and new systems applicable to the position
What you'll bring to the table...
- Strong knowledge of Warehouse Management System
- Computer skills, proficiency with Google applications, MS Word & Excel
- Ability to resolve problems
- Strong time management, organizational, planning skills
- Ability to multitask, prioritize, and meet deadlines
- Basic math skills; detail-oriented
- Ability to effectively communicate verbally and written form
- Strong interpersonal and relationship building skills
- Ability to work in a fast paced environment
- Ability to work effectively with individuals from diverse communities and cultures
We'd love to hear from you if you have…
- Minimum 5 years distribution experience, 2 years supervisory experience
- Associate’s Degree in related field preferred
Job ID R26718 Date posted 09/22/2026 Position Type Full Time
Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits
Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Questions? Please reach out to [email protected]
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