Crate & Barrel
Floor Operations Manager
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$58,000 – $78,050 / year
Location:
Wilmington, NC, USA
Work mode:
Onsite
Published on:
24 September 2026
What they need
The Distribution Center Floor Operations Manager is a key leader responsible for managing daily operations. You will inspire and lead your team to meet short-term and long-term goals, enabling the execution of key initiatives. This role is perfect for a leader who is passionate about managing both the tactical and strategic sides of business operations.
A day in the life as a Floor Operations Manager...
- Manages effective labor plans to ensure proper staffing levels according to budgets for overtime, full-time and temporary labor
- Ensures productivity measurement standards are met
- Identifies and resolves critical distribution issues for inbound and outbound processes
- Implements improvements for operational flows and reassigns staff as necessary
- Creates an environment that fosters open and positive team communication
- Facilitates team meetings
- Participates in the interviewing and hiring process for distribution center associates
- Responsible for ensuring staff are properly trained
- Supports all efforts and initiatives across the operation
- Performs safety observations in conjunction with job observations to coach and counsel associates on proper safety procedures
- Leads investigations for safety incidents and injuries by performing root cause analysis to remove future potential safety hazards
- Plays an active role in the participation of all safety programs and acts as a role model for all associates.
- Oversees and implements company and OSHA guidelines and programs to contribute to a safe working environment for all associates
- Serves a backup for other floor managers as necessary
- Participates in ongoing training regarding technology upgrades and new systems applicable to the position
What You'll Bring To The Table...
- Strong knowledge of Warehouse Management System
- Computer skills, proficiency with Google applications, MS Word & Excel
- Ability to resolve problems
- Strong time management, organizational, planning skills
- Ability to multitask, prioritize, and meet deadlines
- Basic math skills; detail-oriented
- Ability to effectively communicate verbally and written form
- Strong interpersonal and relationship building skills
- Ability to work in a fast paced environment
- Ability to work effectively with individuals from diverse communities and cultures
We'd love to hear from you if you have…
- Minimum 5 years distribution experience, 2 years supervisory experience
- Associate’s Degree in related field preferred
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