Floor Runner

Your Purpose As a Floor Runner, your primary mission is to ensure the smooth operation of housekeeping services by assisting Cabin Stewards in their daily tasks. You will play a crucial role in delivering exceptional guest experiences, offering support with all housekeeping duties, and ensuring that every cabin is maintained to the highest standards of cleanliness and comfort. Your efforts will contribute directly to the overall guest satisfaction, ensuring a relaxing and memorable cruise experience.

Your Impact By supporting the Cabin Stewards, you’ll make a tangible difference in the guest experience. Your contributions will directly affect the smooth running of the ship’s housekeeping services, helping to maintain high cleanliness standards in all cabins. Your attention to detail and proactive approach will ensure that cabins are prepared quickly and efficiently, offering guests a pristine environment to relax in. You also could interact with guests, helping to foster a friendly and welcoming atmosphere aboard the ship.

Your Journey So Far Proven experience as a Floor Runner or in a similar position, preferably on board a cruise ship or in a hospitality environment

A strong understanding of housekeeping procedures and customer service standards

Prior experience in maintaining high cleanliness standards and attention to detail

Exposure to working in a fast-paced environment with the ability to multi-task efficiently

Experience in interacting with guests and ensuring that their needs are met with professionalism and care

Your Essentials Fluent in English (oral and written)

Previous experience in a similar housekeeping or support role, ideally in the hospitality or cruise industry

Basic knowledge of housekeeping tools, materials, and cleaning methods

Ability to work well in a team and under the supervision of the Housekeeping Manager

Strong organizational skills and ability to work efficiently with a focus on quality

Positive attitude with a proactive and flexible approach to work

Must be able to maintain a professional appearance and demeanor

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!