Floor Staff

Key ResponsibilitiesGuest Service

• Greet guests warmly and provide excellent table service from start to finish.
• Take food and beverage orders accurately, ensuring special requests or dietary requirements are clearly communicated to the kitchen/bar.
• Deliver food and drinks promptly, ensuring correct presentation and order accuracy.
• Anticipate guest needs and respond quickly to requests.
• Provide knowledgeable recommendations on cocktails, spirits, and menu items.
• Handle guest feedback or complaints politely, escalating issues to the FOH Manager where necessary.
• Ensure tables are cleared, reset, and prepared for the next guests efficiently.

Operational Support

• Assist in opening and closing duties, including setup, cleaning, and stock preparation.
• Maintain cleanliness and organization of service areas, including tables, side stations, and service counters.
• Ensure POS transactions are handled accurately, including billing, payments, and cash handling.
• Support smooth communication between guests, bar, and kitchen teams.

Team Collaboration

• Work closely with fellow servers, bartenders, hosts, and management to ensure seamless operations.
• Attend pre-shift briefings to stay updated on daily specials, menu changes, or promotions.
• Assist colleagues proactively during peak hours.

Requirements

• Previous experience as a server in a restaurant or bar (preferred but not required; training provided).
• Strong communication and interpersonal skills.
• Professional, well-groomed appearance and positive attitude.
• Ability to multitask and remain calm under pressure.
• Basic knowledge of food, cocktails, wines, and spirits (training will be provided).
• Flexibility to work evenings, weekends, and holidays.
• Guest-focused mindset and passion for hospitality.

Key Attributes

• Friendly, approachable, and service-oriented.
• Team player with a proactive attitude.
• Reliable, punctual, and detail-oriented.
• Able to upsell food and beverage items in a natural, guest-friendly manner.

Staff Perks & Benefits

• 5-day work week.
• Salary based on experience.
• Late-night transport allowance for shifts ending after midnight.

Pay: From $2,200.00 per month

Benefits:

• Food allowance

Work Location: In person