Floor Supervisor

Posting Details Position Information

Posting Number PG195492TM

Position Number 47TEMPSUPERVISOR0925

Position Type Temporary

Essential Job Duties NC State Dining offers opportunities for employment across our retail and hospitality units. We offer competitive pay and opportunity for learning, growth, and promotion. Dedicated and experienced dining professionals are available to provide on-the-job training and support to help you meet your full potential.

We are seeking individuals to Join our Pack as a Temporary Floor Supervisor. Successful candidates will work in the Atrium dining facility located in the Talley Student Center on the campus of NC State University.

Essential Job Duties:

• Organize and manage the dining room to maintain operations for the PM Shift.
• Supervise all employees on their shift.
• Ensuring Unit SOP’s are being followed and staff are on task. Provide professional redirection as appropriate.
• Assist with closing duties as necessary.
• Provide excellent customer service.
• Other duties as assigned to ensure NC State Dining business needs are met.
• Position may be asked to assist in other locations as necessary.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees.

This is an hourly position, that includes a State required 32-day break at the end of 11 months. Superior work performance may provide an opportunity to renew employment and/or advance into a benefits eligible permanent position.

Is Time Limited No

If Yes, Appointment Length Wolfpack Perks And Benefits As a Pack member, you belong here , and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non-revenue generating sporting events for free.

Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State Raleigh, NC

Department NC State Dining

System Information

Classification Title Temporary-Skilled Trades

Working Title Floor Supervisor

Position Information Requirements and Preferences

Work Schedule 10am to 9pm Monday-Thursday; hours are subject to change based on business needs

Other Work/Responsibilities

• Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success.
• Work as a cohesive team member and play an integral part in creating a positive work environment.

Minimum Experience/Education

• High School Diploma or equivalency.
• Demonstrated possession of the competencies necessary to perform the work will also be considered.
• Experience in a similar capacity.

Department Required Skills

• Communicate effectively with customers, supervisors, and peers.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Ability to process credit card and One Card transactions as required.
• Ability to work in a fast-paced environment and adapt to the changing customer volume level.
• Ability to work well as part of a team.
• Intermediate computer skills including the ability to learn new department specific software.
• Ability to follow written and/or verbal instructions.
• Excellence in completing all tasks.
• This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing. Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift up to 30 lb with or without reasonable accommodation.
• Contribute to maintaining a Grade A sanitation rating of 95% or better.

Preferred Years Experience, Skills, Training, Education

• Experience working in a high-volume restaurant/food service.
• Supervisory experience

Required License Or Certification ServSafe certification is a plus

Valid NC Driver's License required? No

Commercial Driver's License Required? No

Recruitment Recruitment Details

Anticipated Hiring Range 17

Recruitment Dates

Job Open Date 10/01/2025

Applicant Information

Quick Link https://jobs.ncsu.edu/postings/223506

EEO NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States