Floor Supervisor

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Inspects all guest rooms and pantry areas to ensure the highest standard of cleanliness
• Handles all requests and complaints on guest floors
• Organises and oversees daily workflow and manpower allocation to ensure smooth operation and efficiency
• Provides direction, guidance and training to Room Attendants to uphold Hotel standards

General Requirements:

• Minimum of 2 years' Housekeeping supervisory experience, related experience in luxury hotels is a plus
• Excellent interpersonal and communication skills
• Fluent in spoken and written Cantonese and English. Good command of Mandarin is an advantage
• Strong knowledge of hospitality services and Housekeeping operations

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As a team member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.