Floor Supervisor

• Supervise and coordinate day-to-day floor operations to ensure smooth and efficient service.
• Lead and guide Stewards, Captains, GRE/GSA, and service staff during operations.
• Ensure fine-dining service standards, SOPs, and guest service protocols are consistently followed.
• Monitor table setup, service sequence, grooming, hygiene, and overall restaurant presentation.
• Welcome guests and ensure a personalized and memorable dining experience.
• Handle guest queries, feedback, and complaints professionally and ensure timely resolution.
• Coordinate closely with the Kitchen, Bar, and Restaurant Manager for smooth service.
• Monitor staff attendance, allocation, performance, and discipline on the floor.
• Ensure proper mise en place, side-station readiness, and table turnover before and during service.
• Check food and beverage presentation before serving and ensure orders are delivered accurately and promptly.
• Assist in staff training and development on fine-dining service standards and product knowledge.
• Monitor billing accuracy, discounts, complimentary items, and cash-handling procedures as required.
• Ensure compliance with food safety, hygiene, and health & safety standards.
• Support inventory control and minimize breakage, wastage, and operational losses.
• Conduct pre-shift briefings and communicate daily specials, reservations, VIP guests, and operational requirements.
• Maintain a professional, polished, and guest-focused environment throughout the restaurant.
• Previous experience in fine dining, premium restaurants, or luxury hospitality is preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person