Floor Supervisor

About the Role
Salt + Stone is looking for an experienced and hands-on Floor Supervisor to help lead our front-of-house team and keep daily service running smoothly.
We’re looking for someone who understands what great hospitality looks like, enjoys working closely with a team, and takes pride in creating an excellent guest experience. This person will play an active role on the floor, checking in with guests, supporting servers and hosts, keeping service organized, and making sure our standards are consistently met throughout the night.
The ideal candidate is energetic, proactive, organized, and comfortable taking the lead in a fast-paced restaurant environment. This role also involves supporting closing procedures, reviewing reports, and assisting with financial reconciliations.
Key Responsibilities
Floor Supervision and Guest Experience:Stay actively involved on the floor throughout service, check in with tables, connect with guests, and make sure their experience meets Salt + Stone’s service standards.
Service Support: Anticipate the needs of guests and team members, address issues as they arise, and help maintain a smooth and efficient flow of service.
Host Stand Support: Work closely with the host team to manage guest flow, track covers, coordinate table rotation, and maintain an organized seating process.
Server Support and Accountability: Monitor service standards, support servers throughout the shift, communicate clearly, and ensure team members follow established procedures.
Sidework Follow-Up: Make sure servers complete their assigned sidework, maintenance, and closing duties accurately and on time.
Operational Standards: Monitor restaurant procedures throughout the night and ensure the team maintains consistent standards for cleanliness, organization, and service.
Restaurant Closing: Assist with and oversee closing procedures, making sure all required tasks are completed properly and the restaurant is ready for the next service.
Financial Reconciliation and Reporting:Assist with bank reconciliations, transaction reviews, sales reports, and end-of-night reporting, ensuring accuracy and compliance with established procedures.
Systems and Administrative Support: Use restaurant management systems and administrative tools to support daily operations, track sales, and complete reporting and management tasks.
Qualifications
At least 2 years of verifiable experience in the restaurant industry, including experience leading, supervising, or managing a team.
Previous experience with floor supervision and front-of-house restaurant operations.
Working knowledge of Toast and OpenTable.
Proficiency in Microsoft Office.
Familiarity with restaurant closing procedures, sales reporting, and financial reconciliations.
Strong communication, organizational, and leadership skills.
Ability to think on your feet, solve problems, and remain calm under pressure.
Strong attention to detail and a commitment to excellent hospitality.
Availability to work Wednesday through Sunday, for a total of 40 hours per week.
What We're Looking For
The right person for this role is:
Energetic, positive, and professional.
Proactive and able to anticipate what the team and operation need.
A problem-solver who takes ownership and uses good judgment.
A team player who communicates clearly and works well with others.
Confident in leading a team, providing direction, and following up on performance.
Organized, reliable, and consistent in following procedures.
Hands-on and willing to step in wherever support is needed.
Passionate about hospitality and committed to creating a great experience for every guest.

Pay: $25.00 - $26.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Work Location: In person