Floor Supervisor

Full job description

Key Responsibilities – Floor Supervisor

1. Operations & Service Excellence

• Support daily front-of-house operations during service, ensuring a seamless guest experience.
• Supervise and assist servers, hosts, and support staff during peak shifts.
• Maintain floor presence, assisting with guest recovery and service quality.
• Communicate effectively between the front- and back-of-house teams.
• Uphold restaurant standards for hospitality, presentation, and cleanliness.

2. Financial Management & Performance

• Assist in opening and closing duties as directed by the management team.
• Assist in labor cost management by monitoring length of hourly staff shifts

3. People Leadership & Development

• Participate in ongoing leadership and service training sessions (pre-shifts, department meetings).
• Model professionalism, teamwork, and accountability for the entire staff.

4. Private Dining, Catering & Event Expansion

• Support Private Events Management team by answering/returning event inquiry calls and forwarding relevant information
• Provide general information to guests inquiring about our private events or catering programs

Pay: $21.00 - $23.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person