Floor Supervisor

Responsibilities:

• ⁠ ⁠Welcome guests warmly and provide attentive table service throughout their visit.
• ⁠ ⁠Present the menu, explain plant-based dishes, and guide guests with recommendations based on their preferences or dietary needs.
• ⁠ ⁠Accurately take orders, punch them into the POS system, and ensure timely coordination with the kitchen and barista teams.
• ⁠ ⁠Serve food and beverages efficiently while ensuring quality and presentation standards are maintained.
• ⁠ ⁠Monitor guest satisfaction, address feedback promptly, and escalate concerns when required.
• ⁠ ⁠Assist in upselling specials, seasonal offerings, and retail products.
• ⁠ ⁠Refill water, condiments, and table essentials regularly to ensure a smooth dining experience.
• ⁠ ⁠Support teammates during peak hours and contribute to maintaining a positive team environment.

Qualifications & Skills Required:

• ⁠ ⁠Prior experience as a Senior Steward/ Floor Supervisor in a café, restaurant, or hospitality setting (preferred).
• ⁠ ⁠Strong interpersonal and communication skills in English and Hindi.
• ⁠ ⁠Courteous, approachable, and customer-focused attitude.
• ⁠ ⁠Ability to work effectively in a fast-paced, team-oriented environment.
• ⁠ ⁠Basic knowledge of food service etiquette and guest handling.
• ⁠ ⁠Willingness to learn about plant-based cuisine and Greenr Café’s sustainability philosophy.

Job Type: Full-time

Pay: ₹20,000.00 - ₹26,000.00 per month

Benefits:

• Food provided
• Leave encashment

Experience:

• Hospitality: 3 years (Preferred)

Work Location: In person