11th & Social
Floor Team Member
Skills
1 month ago
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Important information
Contract type:
Part time
Location:
Norwich, UK
Work mode:
Onsite
Published on:
21 September 2026
What they need
Job Summary
We are seeking enthusiastic and dedicated Floor Staff to join our vibrant hospitality team. The successful candidate will play a key role in delivering exceptional service to our guests, ensuring a welcoming atmosphere and smooth operation of the venue. Previous experience in catering, serving, or hospitality is advantageous, but a positive attitude and willingness to learn are equally valued. This role offers an excellent opportunity to develop skills in food preparation, customer service, and food safety within a dynamic environment.
Duties
- Welcome and serve guests in a professional and friendly manner
- Take orders accurately and efficiently, ensuring prompt service
- Assist with food preparation and presentation as required
- Maintain cleanliness and organisation of the dining area and service stations
- Ensure compliance with food safety standards and hygiene regulations
- Set up tables, organise seating arrangements, and clear tables promptly
- Support baristas with beverage preparation when necessary
- Handle cash transactions and operate POS systems accurately
- Collaborate with team members to deliver seamless service during busy periods
- Assist in event catering setups and breakdowns as needed
Qualifications
- Previous experience in catering, serving, or hospitality is preferred but not essential; a positive attitude and eagerness to learn are important qualities
- Knowledge of food safety standards is desirable
- Experience in food preparation or restaurant environments is advantageous
- Excellent communication skills and a friendly demeanour
- Ability to work efficiently under pressure during peak hours
- Flexibility to work shifts including evenings, weekends, or holidays as required
- A good understanding of customer service principles and team collaboration skills
This role provides an engaging environment for those passionate about hospitality and eager to develop their skills within a supportive team. All positions are paid, reflecting the value of your contribution to our organisation.
Job Type: Part-time
Work Location: In person
Job Type: Part-time
Pay: £12.71-£13.00 per hour
Work Location: In person
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