Flooring Operations Coordinator

Description COMPANY OVERVIEW Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. Value Plus Flooring is a business unit of ADG, supporting customers with flooring solutions as part of ADG’s broader portfolio. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise that make their teams valued partners nationwide.

Job Summary Value Plus Flooring is currently seeking an Expeditor to join our sales support team. Together with organization and attention to detail, the Expeditor functions as a “central hub” for the residential and commercial sales and operations teams, making sure to complete orders and changes accurately and communicate professionally and promptly with our customers. This position reports to the Company President. This is a full-time, onsite position located at our Eagan, Minnesota showroom and warehouse. This position is not remote or hybrid. Great opportunity to build on administrative skills and learn about the construction industry. Training provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Process customer orders, including ordering material and following up on orders.
• Communicate by phone or email with customers and sales team regarding the status of orders.
• Assist with and maintain project overview, product specs, drawings, and floorplans.
• Communicate with the warehouse, other departments, and subcontractors to ensure proper documentation for all sales team's paperwork, drawings, and other documents.
• Send reminders and changes on any projects.
• Follow and enforce all safety policies and procedures.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None.

Requirements EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1+ years of work experience supporting sales or project teams.
• Previous work experience in flooring coverings or the construction industry preferred.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Previous work experience using RFMS or similar construction-related business management application preferred.
• Ability to lift up to 10 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to handle customer payments, orders, and related financial transactions.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• May have to meet tight deadlines
• Office/showroom environment

Equal Employment Opportunity ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Accommodation Statement We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [email protected]. Please do not use this email address for any other questions. Only inquiries regarding accommodation will be addressed.