FOH Assistant Manager - Restaurant

Job Summary

We are seeking a dynamic and energetic Assistant Manager to join our vibrant restaurant team! In this pivotal role, you will lead daily operations, ensure exceptional customer service, and foster a positive team environment. Your enthusiasm for food, hospitality, and team leadership will drive the success of our restaurant. As an Assistant Manager, you will oversee all FOH operation during your shift, manage staff training, and maintain high standards of food safety and quality. This is an exciting opportunity for someone passionate about the food industry who thrives in fast-paced, casual dining settings and is eager to develop their management skills.

Duties

• Assist in managing daily restaurant operations, including shift management and ensuring smooth service flow
• Lead and supervise restaurant staff, providing training on food handling, customer service, POS systems (Toast), and food safety protocols
• Oversee drink production processes, ensuring quality control in drink's preparation, and presentation
• Manage inventory control, including stock ordering, storage, and minimizing waste to optimize profitability
• Handle cash transactions accurately using POS systems; perform cash handling duties and reconcile cash drawers at shift end
• Support staff recruitment by participating in interviewing and onboarding new team members
• Ensure compliance with health regulations and food safety standards through regular supervision of kitchen practices and food safety management

How we reward you:

• Free meal during working shift
• Generous compensation package with bonus opportunities
• Tax-free Healthcare Reimbursement Stipend (QSEHRA)
• Paid time off, and paid holidays
• On-Going Career & Leadership Development
• Opportunities for growth into management positions
• Continuous Learning benefit

Desired Skills & Experience:

• High school diploma required
• Must be available to work a flexible schedule that generally includes opening and closing shifts, evenings, weekends, and holidays, driven by business needs.
• Food Safety: Serve Safe Manager certified
• Alcohol Certification: TIPS certified
• Proven experience in quick full-service restaurant environments with a strong background in drink preparation and team management
• Prior assistant manager or supervisory experience within the food industry or hospitality sector
• Familiarity with Toast POS systems for order processing and sales tracking
• Demonstrated ability to lead teams effectively through training & development initiatives and managerial communication
• Experience managing inventory control, budgeting, profit & loss analysis, and implementing cost-saving strategies
• Excellent interpersonal skills with a focus on customer service excellence; capable of managing hospitality teams with enthusiasm and professionalism

Join us to be part of a lively environment where your leadership fuels memorable dining experiences! We value energetic individuals who are committed to excellence in hospitality management while fostering a fun and supportive team atmosphere. If you’re ready to take your career to the next level in a fast-paced restaurant setting—apply today!

ADA Statement:

Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Ability to Commute:

• Burlington, MA 01803 (Required)

Work Location: In person