FOH Event Staff

About PSQ Productions

PSQ Productions is an Orange County-based live events, venue operations, and public assembly management company. We produce festivals and community events, promote live music, manage public assembly venues, and provide operational support to sports arenas and event facilities. Our work spans event production, venue management, event operations, guest services, logistics, safety coordination, vendor management, and on-site execution. We are seeking creative trailblazers who embody our core values and are tech-forward, culture-minded, and ready to make a tangible impact on Orange County communities through unforgettable experiences.

At PSQ Productions, I AM PSQ means every employee represents the people we serve. Our team members help create the experience guests remember, the trust our partners rely on, and the standards our company is known for. We expect every employee to demonstrate PSQ's core values: Imagination, Adaptability, Mastery, Professionalism, Solutions Oriented, and Quality. These values guide how we serve guests, support teammates, solve problems, and execute events.

Summary:

PSQ Productions is actively seeking friendly and reliable individuals to join our exceptional team. As Event Staff, you will be an invaluable part of creating a memorable experience for our event attendees. Your outstanding job will involve seamlessly scanning tickets, guiding guests to their seats, and maintaining a secure and delightful atmosphere.

Essential Job Functions:

• Greeting guests in a warm and friendly manner, acknowledging them upon arrival
• Scan and validate tickets for entry into the event venue
• Monitor entry and exit points, ensuring smooth flow of guests
• Assist with crowd control and directing guests to their seats
• Manage the flow of guests to avoid overcrowding, maintaining a smooth and enjoyable experience for all guests
• Responding to guest inquiries and concerns promptly and with courtesy by providing excellent customer service, answering questions and resolving any issues that may arise
• Effectively communicating information verbally regarding the event and venue
• Maintain a safe and secure environment, reporting any suspicious activity or safety concerns
• Interacting with other employees in a friendly and professional manner
• Maintaining a level of patience with guests (complaints, lost items, general directions)
• Assist with any additional tasks as needed to ensure the smooth operation of the event

Benefits and Perks

At PSQ Productions, we value the people who bring our events, venues, and guest experiences to life. Eligible employees may receive access to benefits and perks designed to support health, time away, financial wellness, and connection to the events we produce.

Experience Employees may receive complimentary event tickets for themselves and eligible family members, based on event availability, role eligibility, and company guidelines.

Culture Our team members have the opportunity to work in a fast-paced live events environment, support community experiences, and be part of a company that values Imagination, Adaptability, Mastery, Professionalism, Solutions Oriented thinking, and Quality.

Minimum Qualifications:

• Excellent customer service and communication skills
• Ability to work in a fast-paced, loud environment and handle high-pressure situations
• Dependable and punctual, with a strong work ethic
• Ability to stand for extended periods of time and navigate large crowds
• Flexibility to work evenings, weekends, and holidays as scheduled
• Ability to work both independently and as part of a team
• Previous experience in customer service or event hospitality
• A background check will be conducted as part of the hiring process