FOH / Hostess

Floor / Hostess Position Available

Bar Pacino is looking for a warm, friendly, and organised Hostess to be the first point of contact for our guests. You'll greet and seat customers, manage our reservation system, ensure smooth front-of-house operations, and assist our Events Coordinator with preparing the venue for functions and special events. We are looking for Floor staff...

Key Responsibilities

• Warmly greeting all guests on arrival and creating a positive first impression
• Managing reservations and walk-ins using the seating plan
• Coordinating guest seating to ensure smooth service flow
• Using our reservations system to manage daily bookings, assign tables accurately, and optimise seating arrangements for each service
• Communicating closely with floor staff, management, and the kitchen
• Handling guest enquiries and resolving minor issues with professionalism
• Maintaining a calm, organised presence during busy service periods

Key Skills & Attributes

• Outstanding customer service and attention to detail
• Strong communication and interpersonal skills
• Ability to think ahead and manage multiple priorities
• Confident decision-making in a fast-paced environment
• Team-oriented with a strong sense of venue culture
• Professional presentation and a positive attitude
• Previous hosting or hospitality experience preferred

FOH Staff

We are also looking for enthusiastic and service-driven Floor Staff to join our front-of-house team. This role is perfect for someone who is passionate about hospitality, thrives in a fast-paced environment, and takes pride in delivering exceptional guest experiences.

About the Role

• Providing warm, attentive, and professional service to all guests
• Taking food and beverage orders accurately and confidently
• Delivering food and drinks efficiently while maintaining presentation standards
• Actively monitoring tables and anticipating guest needs
• Assisting with setup, pack-down, and maintaining a clean, organised venue
• Working closely with the bar, kitchen, and front-of-house team to ensure smooth service
• Upholding venue standards and contributing positively to team culture

Key Skills & Attributes We're Looking For

• Excellent customer service with strong attention to detail
• A genuine desire to go the extra mile to ensure every guest has a great experience
• A positive, culture-driven mindset and strong team focus
• Ability to thrive in a fast-paced environment while remaining calm and efficient
• Strong communication skills with guests and team members
• Reliable, proactive, and professional in presentation
• Ability to work well under pressure and adapt during busy service

What We Offer at Bar Pacino

• 35 hours per week (Wednesday–Saturday)
• Great team environment
• Free coffee, staff meals & paid training
• Family-owned restaurant, bar, event & function venue
• Stunning riverside location with live DJs, great views, and an energetic atmosphere

If you have a positive attitude, enjoy working with people, and thrive in a fast-paced hospitality environment, we'd love to hear from you!