FOH Lead

Job Overview

We are seeking an energetic and motivated FOH (Front of House) Lead to join our dynamic hospitality team! As the FOH Lead, you will be the face of exceptional customer service, guiding our front-of-house operations with enthusiasm and professionalism. Your leadership will ensure smooth service flow, uphold food safety standards, and create a welcoming environment for all guests. This role offers an exciting opportunity to develop your management skills while working in a fast-paced, lively setting that values teamwork and hospitality excellence.

Duties

• Lead and supervise front-of-house staff, including training, mentoring, and performance management to foster a high-energy team environment
• Oversee daily restaurant operations, ensuring efficient shift management and exceptional customer service experiences
• Manage food preparation and service processes, maintaining high standards of food quality, safety, and presentation
• Operate POS systems such as Aloha POS and Micros POS for accurate order entry, cash handling, and transaction processing
• Control inventory levels, monitor stock rotation, and assist with food and beverage ordering to minimize waste and optimize profitability
• Enforce food safety protocols and sanitation standards in compliance with health regulations
• Assist with interviewing potential team members and participate in staff training & development initiatives to build a strong hospitality team

Skills

• Proven experience in quick service & fast food restaurant environments or casual dining settings with strong leadership skills
• Extensive knowledge of food preparation, cooking techniques, and food handling safety practices
• Familiarity with POS systems including Aloha POS and Micros POS for efficient transaction management
• Demonstrated ability in managing inventory control, budgeting, profit & loss analysis, and food cost management
• Excellent communication skills for managerial oversight, staff training, customer interactions, and team leadership
• Strong organizational skills with the ability to supervise shift operations effectively in a fast-paced setting
• Experience with catering, banquet service or bar & coffee service is a plus for versatile hospitality management
• Basic math skills for cash handling, order calculations, and inventory assessments

Join us as our FOH Lead to inspire your team while delivering memorable dining experiences! We are committed to fostering a vibrant workplace where your leadership can shine. All roles are paid positions that support your growth within the food industry. If you thrive in lively environments that challenge your managerial skills and passion for hospitality, we want to hear from you!

Pay: $17.00 - $22.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person