FOH-Manager

Job Title: Manager

Reports To: General Manager

Direct Reports: Team Members

Hours per Week - Between 45-55 as needed

QUALIFICATIONS:

• Excellent at multitasking
• Strong leadership skills
• Strong innate sense of hospitality
• Able to work all stations
• 3+ years restaurant management experience
• Ability to maintain a good handle on food and labor costs
• Knowledge of POS systems and third party delivery platforms
• Strong knowledge of beverage offerings
• Professional and productive communication skills
• Experience working in a high volume restaurant
• Must be flexible to work nights, holidays & weekends according to the needs of the business.
• Food Handlers Certificate that meets local requirements
• Positive attitude
• Able to stand for long periods of time, lift 50+ pounds, withstand both hot and cold working conditions, etc.

DUTIES & RESPONSIBILITIES:

• Ensure that all guests receive warm and welcoming hospitality, and that the Roberta’s team is exceeding expectations at all times.
• Understanding and implementing all company policies, procedures, standards, specifications, guidelines and training programs.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Emphasis on clean sightlines.
• Lead by example and mentor staff. Hold all team members to the same standards.
• Continually strive to develop hourly staff in all areas of professional development.

INDFOH