F.O.H / Server

About the role

19th Hole Indoor Golf is a high-tech golf destination located in Kerobokan. We are looking for energetic, professional, and guest-focused individuals to join our team as a Server / Front of House (F.O.H). You will handle a fast-paced environment while providing a premium experience to our golfers in our state-of-the-art indoor golf simulator environment.

Key responsibilities

• Welcome and assist guests within our state-of-the-art indoor golf simulator environment
• Serve food and beverages with precision and a friendly attitude
• Handle the Point of Sale (POS) system for payments and record-keeping
• Manage customer reservations and simulator schedules
• Assist the Supervisor with inventory management and stock control
• Ensure the venue remains clean, neat, and professional at all times
• Ensure every guest has a 5-star experience according to our Standard Operating Procedures

About you

• Good basic spoken English to assist international and local clientele
• Comfortable working in a shift-based environment
• Proactive, organized, and passionate about hospitality
• Previous experience in F&B or hospitality venues is a plus

Benefits

• Monthly salary: IDR 3,800,000
• Service charge: Monthly distribution based on venue performance
• Health & Security: BPJS Ketenagakerjaan & Kesehatan
• Annual Bonus: THR (Tunjangan Hari Raya)
• Annual leave entitlement