FOH Staff

Job Summary

The Court, Durham

From the team that brought you Hibou Blanc, Grey Owl & The Black Rabbit.

We are seeking enthusiastic and professional FOH (Front of House) to join our brand new venue The Court in Durham. The successful candidates will be responsible for delivering exceptional customer service in a lively environment and ensuring guests enjoy a memorable experience. This role offers an opportunity to develop your skills within the hospitality industry, working in a dynamic setting that values teamwork, efficiency, and attention to detail.

Duties

• Greet guests warmly and provide attentive service throughout their visit
• Take orders accurately and serve food and drinks promptly
• Prepare and serve beverages in accordance with standard recipes and safety guidelines
• Operate a busy bar confidently, gain knowledge and progress your skills
• Maintain cleanliness and organization of the bar and dining areas
• Ensure compliance with food safety regulations and hygiene standards
• Handle cash transactions efficiently, including processing payments and giving correct change
• Restock supplies as needed to ensure smooth operation during shifts
• Assist with setting up tables, clearing dishes, and maintaining a welcoming atmosphere
• Engage with guests professionally to enhance their overall experience

Skills

• Previous experience in hospitality or food service is advantageous but not essential; training will be provided
• Excellent serving skills with a friendly and approachable manner
• Good organisational skills with the ability to manage time effectively during busy periods
• Proven ability to work well within a team in a fast-paced environment
• Strong communication skills to interact confidently with guests and colleagues
• Flexibility to adapt to varying shift patterns, including evenings and weekends if required

This role is ideal for individuals passionate about delivering outstanding customer service in a lively hospitality setting. Heading into the Festive season we need people who are flexible and available to work varied shifts over 7 days.

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Work Location: In person