Big Way Hot Pot
FOH Staff/BOH Staff
1 month ago
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Important information
Contract type:
Permanent
Location:
Vancouver, BC, Canada
Work mode:
Onsite
Published on:
21 September 2026
What they need
Job responsibilities:
-Greeting customers when entering or leaving the restaurant;
-Providing excellent customer service to all customers;
-Familiarizing customers with the menu and make appropriate suggestions when requested;
-Taking customer orders and relaying them accurately to relevant team members;
-Serving food and beverages;
-Properly cleaning and setting tables between uses;
-Anticipating guests' needs in order to facilitate enjoyable dining experiences;
-Taking feedback from customers and escalating existing issues or potential complaints to the on-shift supervisor;
-Being professional and friendly towards coworkers and customers at all times
-Maintaining a clean and tidy work area;
Prepare enough dried goods, meat, frozen items, mushrooms and vegetables for next shift;
Storing ingredients according to prescribed food safety regulations;
Refill sauce bar, clean sauce bar surfaces and change sauce containers;
Assisting with the monitoring of inventory.
Assisting with the unloading of deliveries.
Reporting all damaged or faulty equipment to the manager.
Completing other tasks assigned by the supervisor.
-Day shift starts at 10:00 am & Night shift ends at 2:00 am (early morning). Around 8 hours for each shift.
Benefits:
-We offer free meals & employee store discount and paid training.
-Vacation pay is paid per pay.
-Tips per week.
Job Type: Full-time
Pay: From $18.25 per hour
Benefits:
- Discounted or free food
- Store discount
Application question(s):
- Are you able to work on the weekend ?
- Are you able to work at night shift till 2:00 am?
Work Location: In person
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