FOH staff/Waitress/bartender

Job Summary
We are seeking enthusiastic and professional Front of House (FOH) staff, including waitresses and bartenders, to join our vibrant team. The ideal candidate will deliver exceptional customer service in a lively dining environment, ensuring guests have a memorable experience. This role involves engaging with customers, taking orders, serving food and beverages, and maintaining a welcoming atmosphere. Previous hospitality experience is advantageous, but a positive attitude and willingness to learn are equally valued. All positions are paid and suitable for individuals aged 18 or over.

Responsibilities

• Greet guests warmly upon arrival and ensure they feel welcome throughout their visit
• Take accurate food and beverage orders using the POS system
• Serve food and drinks promptly while maintaining high standards of presentation and hygiene
• Provide knowledgeable recommendations about menu items and specials
• Ensure compliance with food safety standards and health regulations at all times
• Manage table settings and clear tables efficiently to prepare for new guests
• Handle cash transactions accurately and process payments securely
• Maintain cleanliness of the service area, bar, and dining space throughout shifts
• Collaborate effectively with kitchen staff and other team members to deliver seamless service
• Uphold excellent customer service standards by addressing guest needs promptly and courteously

Skills

• Proven experience in hospitality or restaurant service is preferred but not essential; a friendly personality and eagerness to learn are key
• Good understanding of food safety regulations and hygiene practices
• Strong serving skills with the ability to handle multiple tables efficiently
• Basic maths skills for handling bills, payments, and change accurately
• Excellent time management to ensure timely service during busy periods
• Ability to work well under pressure in a fast-paced environment
• Exceptional communication skills to engage confidently with guests and team members
• Flexibility to work evenings, weekends, or holidays as required

This role offers an exciting opportunity to develop your hospitality skills within a dynamic team dedicated to providing outstanding guest experiences.

Job Types: Full-time, Part-time, Temporary, Zero hours contract

Pay: £12.75 per hour

Work Location: In person