FOH Supervisor

Job Title: Skilled Barista

Location: The Edge Deli, Witney, Oxfordshire.
We are thrilled to announce an exciting opportunity for a skilled Supervisor to join our expanding business!

Must be able to work 5 days over 7, including weekends

Key Responsibilities:

• Lead Supervisor role whilst assisting with general deli service & managing the team
• Managing daily operations
• Serving food and beverages
• Delivering fantastic customer service
• Delivering full table and counter service (including taking orders at the table)
• Operating the till and manage transactions correctly

Key Skills & Qualities

• Barista training and experience is required for this role
• Strong leadership and interpersonal skills
• Excellent time management and multitasking
• Ability to work under pressure
• High attention to detail
• Positive and professional attitude
• Ability to work in a team and independently on tasks
• A strong enthusiasm for working in hospitality is essential
• Demonstrated capability and knowledge of coffee machine & grinder operation

Administrative Duties

• Assisting with ordering and inventory management
• Tracking waste and maintaining cost-efficiency
• Contributing to menu development or specials
• Assisting with performance reviews or barista evaluations
• Coffee Quality & Preparation
• Prepare high-quality coffee and beverages consistently.
• Ensure all drinks meet company standards for taste, presentation, and speed.
• Monitor and maintain equipment (espresso machines, grinders, etc.) to ensure optimal performance.
• Leadership & Team Support
• Lead by example; set the tone for professionalism and customer service.
• Train, mentor, and support other team members in drink preparation and customer service.
• Help manage shift scheduling and delegate tasks efficiently.
• Customer Service
• Deliver outstanding customer experiences.
• Handle customer requests professionally and efficiently.
• Foster a welcoming and friendly atmosphere.
• Operational Oversight
• Open and/or close the Deli according to procedures.
• Maintain cleanliness and organization of the bar and front-of-house.
• Monitor stock levels and place orders or inform Chefs when supplies run low.

Job Types: Full-time, Permanent

Pay: Up to £14.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Ability to commute/relocate:

• Witney OX28 1PB: reliably commute or plan to relocate before starting work (required)

Work Location: In person