FOH Supervisor

PLEASE READ BEFORE APPLYING:

• Minimum of 1 year of FOH experience
• Available to work a minimum of 3-5 days a week
• Locally based - 30/45 min from EC3N 2PX
• Available to start immediately

Overview

We are seeking a dynamic and experienced FOH (Front of House) Supervisor to lead our hospitality team. The successful candidate will oversee daily operations, ensure exceptional customer service, and maintain high standards of food safety and cleanliness. This role offers an exciting opportunity for individuals with a passion for the hospitality industry, culinary arts, and team leadership. The FOH Supervisor will play a vital role in creating a welcoming environment for guests while managing staff effectively to deliver outstanding service.

Duties

• Supervise front-of-house operations, ensuring smooth service delivery during shifts
• Oversee food preparation, serving, and bartending activities to maintain quality standards
• Lead and motivate team members, providing guidance and support to optimise performance
• Manage reservations, seating arrangements, and customer flow to minimise wait times
• Ensure compliance with food safety regulations and hygiene standards across all front-of-house areas
• Assist in training new staff on service procedures, food presentation, and safety protocols
• Handle customer enquiries and resolve any complaints promptly and professionally
• Coordinate with kitchen staff to ensure timely food production and presentation
• Maintain cleanliness and organisation of the dining area, bar, and service stations

Qualifications

• Proven experience in restaurant or hospitality environments, including supervising roles
• Strong knowledge of food preparation, cooking techniques, and food safety standards
• Experience in bartending, serving, or barista duties is highly desirable
• Demonstrated leadership skills with the ability to manage a diverse team effectively
• Excellent organisational skills with an eye for detail in food presentation and service quality
• Familiarity with restaurant management systems and reservation software
• Ability to work under pressure in a fast-paced environment while maintaining professionalism
• Previous experience in culinary arts or hotel hospitality is advantageous
• Strong communication skills and a friendly demeanour to foster positive guest interactions

If you enjoy hospitality, love working with people, and want to be part of a passionate team, we’d love to hear from you.

Pay: £13.00-£14.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Store discount

Experience:

• FOH: 1 year (preferred)

Work Location: In person