Food & Beverage Assistant

Job Overview

Join our vibrant and dynamic hospitality team here at Draycote Hotel as a Food & Beverage Assistant, where your enthusiasm and dedication will create memorable experiences for our guests. In the role you will work across several hospitality areas including our restaurants & bars, conference and events, weddings and private functions. You will be inducted to work behind the bar and in drinks service, in our restaurant undertaking food service and in our meeting rooms doing room set-ups, preparing for functions and events and assisting in the delivery of food & beverage services across the hotel.

Your energy and attention to detail will help foster a welcoming environment, making every visitor feel valued and satisfied. This paid position offers an exciting opportunity to develop your hospitality skills while working in a lively, fast-paced setting with opportunity for development and progression. We have both full and part-time positions available and flexible hours of work.

Responsibilities

• Greet guests warmly and provide attentive, friendly service throughout their visit
• Take accurate food and beverage orders, ensuring clear communication with kitchen staff and baristas
• Assist in food preparation and presentation to uphold quality standards and safety protocols
• You will be involved in the service of beers, wines and spirits both from behind our bars and for table service.
• You will work waiting on tables in our restaurant, Lounge bar and Sports Bar
• You will assist in the hospitality set-up, service and clear down for conferences and evets, weddings and private functions.
• Serve food and drinks efficiently while maintaining a clean and organized work area
• Upsell menu items to enhance guest experience and increase sales opportunities
• Follow food safety regulations and proper hygiene practices at all times including compliance with the Food Safety Regulations, allergens and health & safety
• Manage time effectively to handle multiple tables or orders during busy periods
• Provide excellent guest services by addressing questions, resolving concerns, and ensuring satisfaction

Experience

• Previous experience in hospitality or restaurant environments is preferred but not essential. Enthusiasm and willingness to learn are key competencies
• Familiarity with serving techniques, food safety standards, and basic food preparation skills is advantageous
• Strong time management skills to prioritize tasks efficiently in a lively setting and possess a sense of urgency
• Ability to communicate clearly with team members and guests to ensure seamless service
• Excellent customer service skills are a must. You must be customer focused at all times
• Basic maths skills for handling transactions accurately and managing orders confidently
• Experience with kitchen operations or culinary tasks is a plus but not mandatory
• A positive attitude, adaptability, and a passion for delivering outstanding guest experiences are essential

Draycote Hotel is an Award-winning hospitality business that hold World Host Accredited Business status for outstanding customer service; a member of the Meetings Industry Association ; and shortlisted in the 2026 GuestRevu Great Awards for exceptional customer service. Embark on a rewarding journey with us where your energy fuels exceptional service! We’re committed to supporting your growth in the hospitality industry through comprehensive training and a collaborative environment. Join us today to make every guest’s visit memorable!

Pay: £12.75 per hour

Expected hours: 16.0 – 40.0 per week

Benefits:

• Discounted or free food
• Employee discount
• Flexible schedule
• Free parking
• On-site parking

Ability to commute/relocate:

• Rugby CV23 9LF: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Hospitality: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Hospitality qualification and Customer Service (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person