Food & Beverage Operations Manager

General Information

Country/Region

New Zealand

Province/City

Queenstown

Hiring Entity

Rosewood Matakauri

Department

Food & Beverage - Services

Job Type

Full-time Permanent

Job Description

About us:

Rosewood Matakauri is an alpine lakeside retreat nestled in one of the world's most serenely beautiful landscapes. Spectacularly situated on Lake Wakatipu and only seven minutes from Queenstown. We currently have a fantastic opportunity for the right person to join our team.

About the role:

We are seeking a strong leader and experienced F&B professional.

Reporting to the Operations Manager, this is a dynamic role in which you will oversee all restaurant, bar and beverage operations, manage rosters, while actively participating in shifts and ensuring seamless operations.

You will bring strategic and creative thinking which will be instrumental in driving revenue. You will be required to use proven business acumen, to manage costs, budget and forecast.

Effective team training, coaching, and building relationships are essential to the success of this role.

You will be an integral part of the hotel management team and will work closely with our Executive Chef, Sous Chefs, Front Office and Guest Relations.

The successful candidate will have:

• Inspirational leadership skills
• A background in fine dining, luxury hotel restaurants and wine service is essential
• Minimum 3 years’ senior level experience in a similar role and management experience is essential
• Exceptional communication skills
• Strong beverage and wine knowledge.
• Ability to train a team to LQA (Leading Quality Assurance) standards
• Impeccable personal grooming - and undeniable charm
• Knowledge and experience with Hospitality Management systems
• Good level of financial acumen. Proficient in understanding and interpreting financial documents
• Adaptable to guest and business needs
• Ability to handle complaints and resolve issues
• Ability to work accurately in a fast paced and dynamic environment
• Reliable, honest and engaged with excellent attention to detail

Core to the success of the individual in this role is that their personal values are aligned with those of Rosewood Hotels: Ownership, Passionate, Transparent, Innovative and Collaborative.

What we offer:

This is a full-time position (45 hours over 5 days per week) with the ability to accrue time in lieu for any work on additional days.

At Rosewood Matakauri we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career.

We also offer staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. Additionally our permanent associates are eligible for up to 12 complimentary nights at Global Rosewood properties per annum.

You must have a valid work visa to apply.

If you wish to apply for this role and have the attributes above, we'd love to hear from you.

About Us

Spectacularly located on the shores of Lake Wakatipu, Matakauri Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia, Matakauri is your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region.