Food and Beverage Supervisor

Cafe & Restaurant Supervisor – Logans @ High Country Salmon 🐟☕🍽️

Permanent Full Time Role with 37.5 Hours per Week Guaranteed

Lead the Floor. Create Exceptional Guest Experiences.

Join one of New Zealand’s most unique hospitality destinations, where premium, sustainably farmed Chinook salmon meets unforgettable visitor experiences.

At Logans @ High Country Salmon, we’re not just serving food and beverages — we’re creating memorable moments for guests from around New Zealand and around the world.

About the Role

We’re looking for a confident and motivated Cafe & Restaurant Supervisor who thrives in a fast-paced hospitality environment and enjoys leading from the front.

You’ll work closely with the Assistant Manager and Cafe & Restaurant Manager to support the day-to-day operation of the floor, lead service periods, motivate the team, and ensure every guest receives warm, attentive, and consistent hospitality.

Key Responsibilities

• Lead the floor during service, ensuring smooth service flow and guest satisfaction
• Allocate sections and adjust service pacing based on business demand
• Deliver effective pre-shift briefings and communicate daily priorities
• Support team members to provide prompt, friendly, and professional service
• Resolve guest concerns professionally and support positive guest recovery outcomes
• Coach and support team members during service to maintain high standards
• Act as a key communication link between Management, Kitchen, and Front of House teams
• Identify opportunities to improve service delivery, team performance, and guest experience

What We're Looking For

• Previous experience in a senior Front of House, Duty Manager, Shift Supervisor, or Team Leader role within a cafe, restaurant, or hospitality business
• Strong customer service, communication, and relationship-building skills
• Confidence leading teams during busy service periods
• A calm, organised, and professional approach under pressure
• A positive attitude with a genuine passion for hospitality and guest service
• Strong problem-solving skills and the ability to make sound decisions on shift
• Commitment to health, safety, and workplace wellbeing
• ✅ Must be eligible to live and work in New Zealand

Why Join Us?

• Work in a stunning alpine location with great value staff accommodation available
• Be part of a sustainability-led, premium food and tourism business
• Opportunities for career growth and development
• Supportive leadership team and positive workplace culture
• Join a destination brand recognised for delivering outstanding hospitality experiences
• Make a genuine impact on both guest experience and team success

About Us

At High Country Salmon, we do things the right way, from how we farm to how we serve. We operate with purpose, accountability, and pride, always striving to deliver exceptional experiences while showcasing New Zealand's finest Chinook salmon.

At Logans, we welcome every guest with genuine Kiwi hospitality and take pride in creating memorable experiences that connect people to place. As a Cafe & Restaurant Supervisor, you'll play an important role in bringing that culture to life every day.

Apply Now

If you're ready to step into a leadership role, inspire your team, and help create exceptional guest experiences every day, we'd love to hear from you. Join us and be part of something special. 🐟☕🍽️