Food & Beverage Supervisor

Overview: A Kolter Hospitality Food & Beverage Supervisor delivers service excellence to guests and ensures they receive a courteous, professional and efficient experience. This position is responsible for overseeing the operation and staff of the Restaurant and Bar to maintain the highest level of standards.

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Performance Expectations

• Supervise food and beverage operations during assigned shift.
• Ensure physical environment and cleanliness of restaurant including tables and side stations
• Assist in maintaining a smooth-running operation and ensure team members are trained and adhere to SOP.
• Monitor food quality and service level.
• Monitor payroll and revenue.
• Provide a pleasant and efficient environment for staff and guests.
• Assist in inventory control.
• Maintain service standards.
• Cover all positions in the restaurant, and bar when necessary.
• Ensure that associates comply with tip-reporting requirements, uniform and service guidelines, and other policies and procedures.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while working in a fast-paced environment.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service