Food & Beverage Supervisor

We are looking for a motivated and experienced Food and Beverage Supervisor to join our dynamic team. The ideal candidate will have a passion for hospitality, exceptional leadership skills, and a strong understanding of food and beverage operations. As a Food and Beverage Supervisor, you will oversee day-to-day operations in our restaurant, bar, and event spaces, ensuring that guests receive an outstanding dining experience and that service standards are consistently met.

Key Responsibilities:

• Supervise and coordinate daily activities of the food and beverage team, including servers, bartenders, and kitchen staff.

• Ensure exceptional customer service by monitoring guest satisfaction and addressing any concerns or complaints promptly and professionally.

• Maintain high standards of cleanliness, hygiene, and safety in all areas, including front-of-house and back-of-house operations.

• Assist in managing inventory, placing orders, and ensuring adequate stock levels for all food, beverages, and supplies.

• Train, mentor, and evaluate staff to ensure they meet performance standards and provide top-notch service.

• Enforce company policies and procedures, ensuring adherence to safety, health, and sanitation regulations.

• Collaborate with management to develop and implement new menu items, promotions, and seasonal offerings.

• Ensure smooth and efficient service during peak times, providing hands-on support when needed.

• Assist in scheduling staff, managing labor costs, and controlling budgets to ensure profitability.

• Monitor and manage food and beverage costs, waste, and portion control.

• Assist with the preparation of reports related to sales, inventory, and employee performance.

• Previous experience in food and beverage management or supervisory role (at least 2-3 years).

• Strong leadership and team-building skills.

• Excellent communication, interpersonal, and customer service skills.

• In-depth knowledge of food and beverage service standards, safety, and sanitation practices.

• Ability to multitask and manage time efficiently in a fast-paced environment.

• Proficiency with point-of-sale (POS) systems and inventory management software.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• Strong organizational and problem-solving skills.

• High school diploma or equivalent; a degree in Hospitality Management or related field is a plus.

• Food safety and alcohol service certifications are preferred (such as ServSafe, TIPS, or equivalent).