Food Runner

Job Summary

The Food Runner is responsible for delivering food and beverages from the kitchen to customers promptly and accurately. The Food Runner supports the service team by ensuring orders are delivered correctly, maintaining food presentation, and keeping the dining area clean and organized.

Key Responsibilities

• Collect food orders from the kitchen and deliver them to the correct tables promptly.
• Check orders before delivery to ensure items, quantities, and special requests are correct.
• Maintain proper food presentation while transporting and serving orders.
• Coordinate with waiters, supervisors, and kitchen staff to ensure smooth service.
• Identify table numbers and deliver orders accurately.
• Communicate any missing, incorrect, or delayed items to the relevant staff immediately.
• Assist waiters with clearing and resetting tables when required.
• Maintain cleanliness and organization of the dining and service areas.
• Handle food carefully and follow food safety and hygiene standards.
• Assist in preparing service areas before opening and during operations.
• Refill water, condiments, cutlery, and other service items when required.
• Support the restaurant team during busy periods.
• Ensure used plates, glasses, and utensils are cleared promptly.
• Report customer concerns or service issues to the Supervisor or Manager.
• Follow company policies, procedures, and grooming standards.
• Perform other duties assigned by the Supervisor or Management.

Requirements

• Previous restaurant or food-service experience is an advantage.
• Good communication and teamwork skills.
• Ability to work in a fast-paced restaurant environment.
• Good attention to detail.
• Ability to work under pressure during busy service periods.
• Basic knowledge of food safety and hygiene.
• Physically fit and able to stand and walk for extended periods.
• Positive attitude and customer-service mindset.
• Willingness to work flexible shifts, weekends, and public holidays.

Key Skills

• Customer Service
• Food Handling
• Order Accuracy
• Teamwork
• Communication
• Time Management
• Attention to Detail
• Food Safety & Hygiene
• Restaurant Service
• Ability to Work Under Pressure

Work Location: In person