Food Runner

Job Summary

La Lanterna is seeking a friendly, reliable, and energetic Food Runner to support the restaurant team and ensure food orders are delivered promptly and accurately. The successful candidate will work closely with chefs and front-of-house staff, maintain clean service areas, and help provide customers with a positive dining experience. The ideal candidate will have good communication skills, a strong team spirit, and the ability to work efficiently in a busy restaurant environment.

Job Description

• Deliver food orders from the kitchen to the correct tables promptly.
• Check order details to help ensure meals reach the right customers.
• Coordinate with chefs and waiting staff to maintain smooth service.
• Assist with organising and prioritising orders during busy periods.
• Maintain clean and tidy dining areas, service stations, and walkways.
• Help clear tables and prepare them for the next customers.
• Respond politely to customer requests and direct enquiries to the appropriate team member.
• Support waiting staff with general service duties when required.
• Follow food hygiene, allergen-awareness, and health and safety procedures.
• Handle plates, trays, and serving equipment safely.
• Replenish cutlery, napkins, and other service supplies as needed.
• Report incorrect orders, delays, spills, or safety concerns to a supervisor.
• Help maintain a professional and welcoming atmosphere throughout the restaurant.
• Assist with opening, closing, and end-of-shift cleaning duties.
• Work efficiently while maintaining accuracy and attention to detail.
• Carry out other reasonable duties to support restaurant operations.

Qualifications

• Previous experience in a restaurant, hospitality, or customer service role is beneficial but not essential.
• Good communication and teamwork skills.
• Friendly, polite, and customer-focused attitude.
• Ability to follow instructions and work efficiently under pressure.
• Strong attention to detail when handling food orders.
• Basic understanding of food hygiene and safe food-handling practices.
• Good organisational skills and time management.
• Reliable, punctual, and willing to learn.
• Ability to remain active and stand for extended periods during shifts.
• Flexibility to work shifts, including evenings, weekends, and bank holidays when required.

Pay: £16.00-£24.00 per hour

Expected hours: 34.0 per week

Benefits:

• Casual dress
• Company car
• Company pension
• Employee stock ownership plan
• Employee stock purchase plan
• Flexitime
• Free flu jabs
• Free or subsidised travel
• Free parking
• Language training provided
• Private medical insurance
• Sick pay
• Store discount
• UK visa sponsorship
• Unlimited paid holidays
• Work from home

Work Location: In person