Food Service Supervisor

Title Food Service Supervisor

Job Type Regular

Company Roswell Park Comprehensive Cancer Center

Department Nutrition & Food Service

Time Type Full time

Weekly Hours 40

Fte 1

Shift First Shift (United States of America)

Summary Lead with Purpose, Serve with Impact!

Are you a hands-on leader who thrives in a fast-paced environment and takes pride in delivering exceptional service? Join our team as a Food Service Supervisor, where you’ll play a critical role in ensuring safe, high-quality dining experiences for patients, staff, and visitors.

In this dynamic role, you’ll oversee daily food service operations—leading, scheduling, and supporting a dedicated team while ensuring seamless execution across patient dining, retail, and catering services. From coaching and developing staff to stepping in wherever needed, you’ll be at the heart of the operation, ensuring every detail runs smoothly.

You’ll champion safety and compliance, maintaining a clean and sanitary environment while adhering to all regulatory and HACCP standards. Your attention to detail will ensure therapeutic diets are followed accurately, temperatures are monitored, and quality standards are consistently met across all service areas.

Beyond operations, you’ll drive performance—managing payroll, tracking meals served and costs, overseeing cash handling, and supporting quality improvement initiatives. You’ll also help forecast production needs, manage inventory, and ensure the department is always prepared to meet demand.

This is a highly visible, high-impact role where flexibility is key. You’ll step into various functions as needed—from cooking and tray assembly to retail and catering—while also serving as a trusted leader in the absence of senior management.

If you’re a proactive problem-solver with a passion for team leadership, operational excellence, and delivering outstanding service, we invite you to bring your energy and expertise to our team.

The starting annual salary for this position is $50,425 which includes a comprehensive benefits package.

Qualifications Required Education and Experience

• Associate’s Degree or Certification in a related field and the equivalent of one (1) year of full-time experience in food service operation and management training; or
• High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in food service operation and management training.

Note Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Preferred Qualifications The preferred candidate should have previous supervision, food service, and cash handling experience.

Equal Employment Opportunity Statement Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information.

Our Core Values RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected].