FOOT REFLEXOLOGIST

We are looking for a friendly, professional and customer-focused

Foot Reflexologist

to provide quality foot reflexology and wellness services to customers.

The role involves performing foot reflexology treatments, ensuring customer comfort, maintaining high hygiene standards and providing a pleasant and professional service experience.

Key Responsibilities

1. Foot Reflexology Services

Perform professional foot reflexology treatments according to company SOPs.

Apply appropriate pressure and massage techniques to the feet and lower legs.

Provide foot massage, leg massage and other wellness treatments offered by the outlet.

Assess customer preferences and adjust treatment pressure and techniques accordingly.

Ensure customers are comfortable throughout the treatment.

2. Customer Service

Welcome customers in a friendly and professional manner.

Communicate with customers to understand their preferred treatment and pressure level.

Maintain a pleasant and relaxing environment.

Handle customer requests and feedback professionally.

Build good relationships with customers and encourage repeat visits.

3. Hygiene & Treatment Preparation

Prepare treatment areas, chairs, towels and equipment before each session.

Maintain cleanliness and hygiene of treatment areas.

Clean and sanitise equipment and work areas after each treatment.

Maintain good personal hygiene and professional grooming standards.

Follow company hygiene and safety procedures.

4. Sales & Customer Retention

Introduce customers to suitable treatments, packages and membership programmes.

Support outlet promotions and sales activities.

Encourage repeat bookings and customer referrals.

Provide appropriate recommendations based on customers' preferences.

5. Teamwork & Outlet Operations

Work closely with supervisors, managers and other therapists.

Assist with daily opening and closing procedures.

Maintain proper care and usage of equipment and treatment supplies.

Monitor supplies such as towels, oils and other consumables.

Report customer issues, equipment problems or operational concerns to the supervisor.

Requirements

Previous experience as a

Foot Reflexologist, Massage Therapist or Spa Therapist

is preferred.

Relevant reflexology or massage training/certification is an advantage.

Good knowledge of foot reflexology and massage techniques.

Good hand strength and able to perform treatments for extended periods.

Friendly, patient and customer-oriented.

Good communication and interpersonal skills.

Well-groomed and professional.

Willing to work shifts, weekends and public holidays.