Foreign Exchange Teller

Overview

We are seeking a knowledgeable and customer-focused Foreign Exchange Tellers to join our dynamic financial services team. This role involves facilitating currency exchange transactions, providing exceptional customer service, and ensuring accurate cash handling. The ideal candidate will possess strong sales skills, a solid understanding of financial markets, and the ability to upsell services to enhance client satisfaction and revenue. This position offers an exciting opportunity to work in a fast-paced environment.

Key Responsibilities:

• Buy and sell foreign currencies
• Provide money transfer services
• Up-sell and cross-sell currencies and company products
• Provide exceptional customer service in a friendly and efficient manner.
• Follow all company and security procedures.
• Balance the till accurately.
• Keep the work area clean and tidy.
• Perform other duties as assigned by supervisor and/or manager

Skill Required:

• Must be fluent in English
• French: Advantageous/Preferred
• Counting and adding large numbers in high speed, as well as working with large sums of cash
• Operating a computer (e.g. Word, Excel, email).
• Verbal and written communication
• Customer service
• Working as a team
• Problem solving
• Selling and up-selling of products

We will provide training on the following:

• Bank notes
• Foreign currencies
• Anti-Money Laundering Regulations

The successful candidate will be compensated by hourly wage, performance bonus and commission. Upon successful completion of probation, eligible to enroll in benefits plan, which includes extended health and dental, long term disability, life insurance, vision care, and RRSP matching plan. The successful candidate must be eligible to work in Canada.

We appreciate all applicants for their interest, however, only qualified candidates will be contacted.

Job Type: Full Time

Full Availability to Work: Thursday, Friday, Saturday, & Sunday - Early morning shifts/Weekends and Holidays

Hourly wage: $16.00 - $17.00 plus commission and bonus

Benefits:

• Dental care
• Extended health care
• On-site parking
• RRSP match
• Vision care

Ability to commute/relocate:

• Calgary, AB T2E 6W5: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 1 year (required)
• High School Diploma (required)

Pay: $16.00-$17.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• RRSP match
• Vision care

Work Location: In person