Forklift Service Engineer

Join a Growing, Independent Company

At Permatt Forklift Trucks, we've built a strong reputation as one of the North East's leading independent forklift specialists. With a fleet of over 500 hire machines and a loyal customer base across the North East and Cumbria, we're continuing to grow and are looking for an experienced Field Service Engineer to join our friendly, professional team.

As an authorised dealer for Caterpillar and Combilift, you'll have the opportunity to work on some of the industry's leading materials handling equipment while receiving ongoing manufacturer training and support to develop your skills.

If you enjoy problem-solving, take pride in delivering high-quality workmanship, and want to work for a company that values its engineers, we'd love to hear from you.

The Role

As a Field Service Engineer, you'll work from a fully stocked company vehicle, visiting customer sites to service, maintain and repair a wide range of forklift trucks and access equipment.

No two days are the same—you'll diagnose faults, carry out repairs, complete planned maintenance and help keep our customers' equipment operating safely and efficiently. You'll report directly to the Service Manager and play a key role in delivering the high standards of service our customers expect.

What You'll Be Doing

• Service, repair and diagnose faults on electrical and mechanical forklift trucks and access equipment
• Carry out planned maintenance and breakdown repairs at customer sites
• Work safely on electrical, hydraulic and mechanical systems
• Operate forklift trucks for testing, fault-finding and repair purposes
• Minimise customer downtime by delivering efficient, high-quality repairs
• Order parts and process manufacturer warranty claims in line with company procedures
• Maintain accurate service records and complete required paperwork
• Follow all Health & Safety policies and industry best practices
• Work independently while also supporting colleagues when required

About You

We're looking for someone who has:

• Experience as a Forklift Engineer or in a similar field service role (Plant Fitter, Plant Engineer, HGV/Vehicle Mechanic, Access Equipment Engineer, Agricultural Engineer, REME or similar)
• Strong mechanical, electrical and hydraulic fault-finding skills
• A proactive approach and the ability to work independently
• Excellent customer service and communication skills
• A full UK driving licence
• A professional, reliable and positive attitude

Desirable (but not essential):

• Welding or fabrication experience

What We Offer

• Competitive basic salary from £31,000, with higher starting salaries available for experienced engineers. On-target earnings (OTE) around £40,000, depending on experience, overtime and call-out participation
• Company vehicle
• Company mobile phone
• Monday to Friday working hours – enjoy your weekends
• 21 days annual leave, increasing each year for up to five years, plus Bank Holidays
• Government pension scheme
• Ongoing overtime and call-out opportunities
• Ongoing manufacturer training, helping you develop your technical knowledge and advance your career
• The opportunity to work on a wide range of industry-leading materials handling equipment
• Stable, long-term employment with a well-established independent business
• A supportive team environment where your skills and experience are valued

If you're looking for a company that values your experience, invests in your development and offers long-term career stability, we'd love to hear from you. Apply today and become part of the Permatt Forklift Trucks team.

Job Types: Full-time, Permanent

Pay: £31,000.00-£37,000.00 per year

Work Location: On the road