Forward Deployed Engineer

About the role

Forward Deployed Engineers sit at the intersection of engineering and client delivery. As a FDE, you will work alongside senior engineers and account managers to understand client workflows, then help build, configure and launch the SaaS and AI-powered solutions that solve them. You will get hands-on exposure to the full delivery cycle — discovery, full-stack development, third-party integration, deployment and support — and grow into owning client outcomes yourself.

What You'll Do

• Support client discovery sessions and help translate business requirements into technical tasks
• Build and maintain features for full-stack web applications and enterprise SaaS products, under guidance from senior engineers
• Configure and customise platforms (AI e-forms, expense management, social analytics and related products) for client deployments
• Integrate third-party APIs (Google, Meta, messaging and business systems) into web applications
• Assist in building Generative AI features — prompts, LLM workflows, document extraction and retrieval — using tools such as OpenAI, AWS Bedrock, Google Vertex AI and LangChain
• Collaborate with the creative, account servicing and engineering teams to design, test and launch new features
• Help instrument and analyse tracking metrics to identify user pain points
• Follow team best practices around development, testing, source control and deployment
• Prepare demos, documentation and handover materials for clients

What You Have

• Degree or higher diploma in Computer Science, Information Technology, Engineering or a related discipline with minimum 2 years of related experience; fresh graduates also welcome
• Foundation in web technologies — at least one of Python, PHP or JavaScript, with willingness to learn the others
• Basic understanding of SQL databases (e.g. MySQL) and Git; exposure to NoSQL (e.g. MongoDB) or Docker is a plus
• Exposure to at least one open-source framework or CMS (Payload, Laravel, WordPress, React, Next.js, etc.) through coursework, internships or personal projects
• Internship, part-time or freelance experience delivering a web application for a real user
• Personal or academic projects using Generative AI tools (OpenAI, AWS Bedrock, Google Vertex AI, LangChain)
• Familiarity with continuous integration (CI) or cloud platforms (AWS, GCP)
• Good communication skills in English and Cantonese; comfortable talking to non-technical people
• Easy-going, enthusiastic, responsible and self-initiating; eager to learn and comfortable asking questions

What We Have

• Structured mentorship from senior engineers and direct exposure to clients from your first month
• A broad portfolio of enterprise, media and e-commerce clients across Hong Kong and APAC
• A small, highly skilled team where your work ships to production and is seen by real users
• A clear growth path to Forward Deployed Engineer and beyond

Interested parties please APPLY Now with full CV and expected salary.