Forward Deployed Engineer

Role & responsibilities

• Work closely with customers to successfully deploy technology at manufacturing sites.
• Support Food & Beverage / CPG customers with technical implementation and product adoption.
• Coordinate with Process Engineering, IT/OT and Automation teams for system integration.
• Support PLC, network, IP, DMZ and cloud connectivity activities.
• Guide customers on sensor installation, data analysis and product usage.
• Analyze sensor and time-series data to identify patterns and generate insights.
• Lead customer discussions, technical presentations and troubleshooting.
• Coordinate testing, SAT and project sign-off with customers.
• Work with Sales teams to identify expansion opportunities and provide post-implementation support.
• Travel may be required based on customer requirements.

Preferred candidate profile

• Bachelors degree in Chemical, Mechanical, Industrial Engineering or related field.
• 1+ year of factory-floor experience in Food & Beverage, Chemicals, Dairy, Brewing, Pharmaceuticals or similar manufacturing industries.
• Experience in Process Engineering, Industrial Automation, Industry 4.0 or IT/OT.
• Good understanding of sensors, industrial systems and manufacturing processes.
• Ability to analyze data and work with sensor/time-series data.
• Strong communication and presentation skills.
• Basic programming knowledge is an advantage.
• Comfortable working in a customer-facing and fast-paced startup environment.

Ideal Profile: Someone with a combination of technical/automation knowledge + customer-facing skills + project execution mindset.