P
Parloa
Forward Deployed Engineer (DevOps)
Skills
DockerPythonGolangGitLabJenkinsGitHubKubernetesTalent AcquisitionTerraform
2 months ago
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Important information
Contract type:
Permanent
Salary:
$217,000 – $248,000 / year
Location:
New York, NY, USA
Work mode:
Onsite
Published on:
12 August 2026
What they need
- As a Forward Deployed Engineer, DevOps, your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers
- You will be the key technical cornerstone of our team, empowering our customer-facing Forward Deployed Engineers to build, deploy, and manage bespoke client solutions with speed and confidence
- By creating a robust, automated, and self-service platform, you will directly enable the rapid delivery of high-quality, reliable custom services
- Design, build, and maintain the cloud infrastructure specifically for hosting custom services developed by the Agent Integration Engineering team
- Create flexible and reusable CI/CD pipeline templates that the integration team can easily adopt to automate the deployment of their services
- Champion Infrastructure as Code to create standardized, yet customizable, service environments, ensuring consistency and rapid provisioning for new integrations
- Manage a Kubernetes-based environment tailored for hosting a multitude of diverse integration services, focusing on security, isolation, and resource management
- Implement robust monitoring and observability solutions to provide the integration team with deep visibility into the performance and health of their specific services
- Serve as the primary DevOps partner for the Forward Deployed Engineering team, understanding their workflow, anticipating their needs, and removing infrastructure-related obstacles
- Develop automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from creation to decommissioning
- Support and modernize legacy Azure infrastructure, helping transition workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices- Hands-on expertise with a major cloud provider (AWS, GCP, or Azure)
- Proficiency in at least one scripting or programming language like Python, Go, or Bash
- Proven experience creating flexible CI pipelines with tools like Jenkins, GitHub Actions, or GitLab CI, and CD/GitOps workflows with tools like Argo CD
- 5+ years of professional experience in DevOps, infrastructure engineering, or a similar role
- A strong customer-first mindset, viewing the Forward Deployed Engineering team as your primary customer
- Advanced knowledge of containerization and orchestration, specifically Kubernetes, Helm, and Docker
- A strong background in Infrastructure as Code (Terraform is highly preferred)
- Experience building self-service tools and platforms that empower specific development teams- Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
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