Forward Deployed Engineer - Lead

For our client, we are seeking a Forward Deployed Engineer - Lead to join the team of a leader in the Business Services space.

This role will lead end-to-end delivery governance for complex client deployments in a professional services environment, with a strong focus on Generative AI solutions and enterprise platform implementation.

You will partner closely with client IT, architecture, program management, and engineering stakeholders to build delivery discipline, resolve risks, and improve operational execution across engagements.

The position also requires coaching the team, driving automation opportunities, and supporting executive-level visibility into delivery health and outcomes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $163,000 – $434,000 annually

Responsibilities

• Lead end-to-end delivery governance for client deployments
• Build and maintain integrated delivery plans and tracking frameworks
• Establish and own operating rhythms with client counterparts
• Lead pre-engagement discovery with client IT and architecture teams
• Drive continuous improvement of deployment runbooks and operational playbooks
• Identify gaps in deployment processes and drive automation efforts
• Produce executive delivery health reports for leadership
• Coach and mentor program managers and engineers on the team
• Serve as primary escalation point for delivery risks and blockers

Qualifications

• 12+ years in technology delivery management or enterprise platform implementation
• 2+ years designing and deploying Generative AI solutions
• 1+ year implementing AI agent frameworks or workflow integrations
• Bachelor's degree or equivalent work experience
• Experience in cross-functional team leadership in a professional services environment

Benefits

• Medical, dental, and vision coverage
• Life and long-term disability insurance
• 401(k) plan with bonus opportunities
• Paid holidays and paid time off

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.