Forwarding Business Development General Manager

About us

Our Company is a dynamic and forward-thinking organisation specialising in logistics and forwarding solutions. We are committed to delivering innovative services that connect businesses across borders and drive growth in the international trade sector. Our team is dedicated to excellence, integrity, and building lasting partnerships with clients worldwide. We pride ourselves on our ability to adapt to market changes and consistently exceed client expectations through strategic vision and operational excellence.

About the role

We are seeking an experienced Forwarding Business Development General Manager to join our team in Banten on a full-time basis. This is a strategic leadership position responsible for driving new business growth and market expansion within the forwarding and logistics sector. Reporting to senior management, you will lead the development of new business opportunities, oversee client acquisition strategies, and manage key relationships to establish our company as a market leader in forwarding services. This role is pivotal to our company's expansion objectives and offers the opportunity to shape the future direction of our business development efforts.

Key responsibilities

• Develop and execute comprehensive business development strategies to identify and capture new market opportunities within the forwarding and logistics industry
• Build and maintain strong relationships with prospective clients, freight forwarders, shipping companies, and strategic partners
• Lead the sales and business development team to achieve revenue targets and growth objectives
• Conduct market analysis and competitive intelligence to inform pricing strategies and service offerings
• Negotiate and close high-value contracts with major clients and partners
• Oversee the proposal and tender process, ensuring competitive and compliant submissions
• Monitor industry trends and regulatory changes affecting the forwarding sector
• Collaborate with operations and service delivery teams to ensure client expectations are met and exceeded
• Prepare regular business development reports and performance metrics for senior management
• Represent the company at industry events, conferences, and networking opportunities
• Develop pricing models and fee structures that optimise profitability whilst remaining competitive

What we're looking for

• Minimum 10 years of experience in business development, sales, or general management within the logistics, forwarding, or freight industry
• Proven track record of successfully launching new business lines or entering new markets
• Strong experience in identifying and closing significant B2B contracts and establishing long-term client partnerships
• Excellent knowledge of international logistics, customs regulations, and forwarding operations
• Demonstrated leadership experience managing and motivating sales and business development teams
• Advanced negotiation and stakeholder management skills
• Strong analytical and strategic planning capabilities
• Proficiency in English; additional language skills (particularly Indonesian or Mandarin) are highly advantageous
• Bachelor's degree in Business, Commerce, Logistics, or related field; master's degree preferred
• Familiarity with logistics management software and CRM systems
• Willingness to travel domestically and internationally as required
• Excellent communication, presentation, and report-writing skills