Founder's Office

Role & responsibilities:

• Drive day-to-day retail store operations across multiple locations and ensure operational excellence.
• Conduct regular store audits focused on vigilance, SOP adherence, inventory discipline, and customer experience.
• Partner with store teams to improve productivity, conversion, and operational efficiency.
• Identify gaps in retail processes and implement scalable solutions with leadership guidance.
• Coordinate with cross-functional teams including merchandising, HR, marketing, supply chain, and finance.
• Travel extensively (20-25 days a month) across stores to review execution standards and support new initiatives.
• Analyse store-level data, identify trends, and present actionable insights to founders/leadership.
• Act as a problem-solver for critical business challenges and ensure fast turnaround on execution.

Must Have Skills:

• Strong understanding of retail/store operations within fashion, footwear, or lifestyle brands, combined with high ownership and execution capability.
• The ideal candidate should be comfortable handling ambiguity, traveling frequently, and working directly with senior leadership in a high-growth environment.
• Must-Know Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Google Sheets, Google Slides, Google Docs.