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Founder's Office

Xpego

Founder's Office

Skills

CRMCustomer Support

10 days ago

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Important information


Contract type:

Permanent, Temporary

Location:

Karnataka, India

Work mode:

Onsite

Published on:

15 October 2026

What they need


About Xpego
Xpego is a Bengaluru marketplace for curated experiences. We connect creators (workshops, wellness, fitness, events), venues and guests, and we handle bookings, payments and reminders. We’re early-stage, so you’ll own real work from week one.

The role
You’ll be the person creators and venues deal with day to day. You work directly with the founder.

What you’ll do

  • Get new creators live: run onboarding calls and help them create their first listing on the call.
  • Work our pipeline of creator leads: follow up, answer questions, book demos.
  • Coordinate daily with our venue partners.
  • Handle partner support on WhatsApp and email.
  • Keep our tracker updated and report weekly on leads, onboarded creators and live listings.

Qualifications

Must have

  • 0-2 years of experience in operations, customer support, sales, events or partnerships. Strong freshers are welcome.
  • Clear written English, plus comfort on calls and WhatsApp. Hindi or Kannada is a plus.
  • You follow up without being chased, and you keep your own tracker accurate.
  • Comfortable with Google Sheets or Excel and basic tools like WhatsApp Business and a CRM or tracker.
  • Based in Bengaluru, with a laptop and a reliable internet connection.

Good to have

  • You’ve organised events, run a community, or worked with creators or small businesses.
  • You’ve handled customer queries, refunds or payment follow-ups.
  • Basic understanding of bookings, invoices or GST. We’ll teach the rest.
  • Familiarity with Instagram and creator culture.

Not required

  • A specific degree. We care more about what you’ve done than where you studied.
  • Prior startup or marketplace experience.

What we offer

  • ₹25,000/month fixed, plus ₹1,000 for each creator you take live to a first booking.
  • A 3-month contract. If you hit the targets, we convert you to full-time.
  • Hands-on coaching from the founder.

Pay: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Location:

  • Bengaluru, Karnataka (Required)

Work Location: In person

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