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Founders' Office

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Remote

Founders' Office

ARQ

Founders' Office

Skills

Ruby on RailsAIAffiliationCustomer Support

6 months ago

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Important information


Contract type:

Permanent

Salary:

$140,000 – $180,000 / year

Location:

New York, NY, USA

Work mode:

Remote

Published on:

24 October 2026

What they need


About ARQ

ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.

What you'll be doing

  • Founders' Office team work closely with the founders to drive the most critical initiatives for the company. From growth to operations or AI – you will do whatever it takes to win:
  • Be a rainmaker : you will work hand in hand with the founders. Beyond scope of work and priorities, it is in the DNA of ARQ to do whatever it takes to win
  • Drive product and growth platforms : you will analyze product metrics and design + ship features to bring new value propositions to our customers, optimize funnels, and improve engagement and virality.
  • Drive operations and AI : you will scope new payment rails, develop end to end partnerships, do customer support, analyze and resolve customer issues.
  • Growth : you help execute local growth efforts - including community building, affiliate marketing, brand marketing and influencer marketing

What you'll need

  • 3-7 years of experience as an entrepreneur in a VC backed company, a top tier management consulting firm (BCG, Bain, McKinsey), or in a top tier investment bank (bulge bracket)
  • Strong stakeholder management skills, able to bond with critical partners and manage customers needing support
  • Excellent organisation, being able to find information about all areas of the company
  • Resourceful, with maximum attention to detail and due diligence
  • Strong analytical skills and taste for aesthetics
  • Ability to work well as part of a team, driven, relentless and a proven closer - you don’t take no for an answer
  • Business fluent in English; Spanish or Portuguese a plus
  • Ideally, you are an expat (or have been an expat) living in New York or willing to relocate (ARQ can sponsor your visa)

Benefits

  • Competitive salary - Between $140,000 - $180,000 base salary depending on seniority
  • Sign-on stock options bonus, so you become part of the success of the company
  • Discretionary performance bonus (stock options)
  • Latest technology to work with
  • Strong team that will help you improve your skills

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